It Support Services

IT Infrastructure Support

From designing and planning a project, supplying hardware and software, to our professional installation, we support you throughout the entire process

  • Intranet , WAN IP Connectivity 
  • Servers and SANs
  • IP Telephony
  • Cloud Solutions 
  • Secure Hosting Services
  • Cyber Security
  • Switching Infrastructure 
  • Virtualisation
  • Backup and Business Continuity
  • Azure, Office 365 and other Cloud Technologies
  • Desktop, Laptop and other mobile computing.

Network Support

We configure VMs , firewalls, routers, switches, access points and 3CX IP PBX, Fanvil, and Yealink IP phones. These services include system firmware upgrade; restoring configuration files; IP subnetting and vlans. 
All customization is based on your organization’s unique specifications.

We build and configure Servers and SANs, install software, configure settings and burn-in the entire ecosystem before it ships, reducing the risk of DOAs and implementation delays.

 

On Premise Server Support

Servers are backbone of IT infrastructure and engine of the Datacenter and, like any other, require regular checks and fixes to ensure their safe and efficient operation.

Increasing your uptime is our priority, so we coordinate parts and experts around the clock to make fast fixes for any server issue.

Even one failed part can bring your systems to a halt. But with over 50k+ multi-brand items in stock and multi-vendor expertise, CONTINENTEL provides the safety net to restore business continuity and reinstate your operating systems and applications.

Datacenter IMAC

Install, move, add and change-

 

 

All your IT lifecycle services, one point of contact

 Installing, moving, adding, and changing IT hardware for businesses across all industries, our comprehensive IT lifecycle services cater to all datacenter IMAC. With cross-manufacturer expertise, we tailor our end-to-end services to any size and configuration of multi-vendor infrastructure, delivered in UK, Europe , Middle-East and Asian countries.

Whether you need to install a few additional components, or relocate an entire datacenter, our skilled professionals will accompany you at every stage of the process. Simplified with a single point of contact, CONTINENTEL’s industry-leading service will transform your standard processes. This gives you the opportunity to focus on the strategic needs of your business and better plan for future interventions.

There is no better time to partner with CONTINENTEL to maximize your performance and eco-scores with our sustainable IT practices using reuse, repair, recycling and professional data disposal.

Managed IT Services

More Than Just IT Consultants: The need of technical skills and IT-specialists are larger than ever and as company’s systems gets more complex the company also requires the right expertise.

CONTINENTEL are specialists in: Exascale HPC (High Performance Computing), Data Center operations, Datacenter Hardware, Linux, HPC Networking and System integration. We also have expertise within Virtualization Cloud services.

We have a well-established and extensive network of consultants and are working with a number of partners that are in the fore front of their areas.

Software Design and Consulting

CONTINENTEL provides the skills and knowledge your teams need to achieve their digital needs,now. With consulting engagements ranging from hyperscale application architectures to agile and product development, we help you adopt and implement modern software patterns and practices such as DevOps, CI/CD and agile delivery.

DevOps:
We leverage the Continuous Delivery model for delivering working software continuously to our clients through the project lifecycle. This CI/CD process enables promotion of builds to a test environment where you can use and review the application, working iteratively with our teams. And when our project is complete, you have a working CI/CD pipeline as part of your project deliverables.

Voice Over IP (VoIP)

 
  • Hosted telephony, a solution hosted and maintained by the provider offers a range of features and benefits that traditional PBX phone systems do not natively provide, including a flexible secure system that is disaster recovery-ready.
  • Huge improvements in broadband connectivity make hosted or IP telephony a robust choice for your business, with a work from anywhere approach hosted telephony is ready to empower the mobility of voice, whilst ensuring business continuity is built in to the core system design.

 

 

Next-generation VoIP (Voice over IP) systems are being provided to businesses in a hosted environment, leveraging the move to cloud-based technologies. 

Hosted Call Centre Solutions

No On-Premise Hassle

Support optimal customer experiences and get a comprehensive suite of tools and top features for your Hosted & cloud contact center. Get significant cost savings and cut capital expenditure on support teams, support center equipment, new hardware, and software options, and get access to advanced phone systems and customer support platforms for a reasonable price with a cloud contact center solution. All customer data and functionality is stored in our  secure data centers or data centers of your choice, keeping data safe from human error and helping in disaster recovery. Cloud contact centers are the modern alternative to premise contact centers, and are a great way to reduce capital expenditure while maintaining key features for business intelligence and advanced communications technology.